Cancellation and Refund Policy

Thank you for choosing DaavLagaLe.com. This Cancellation and Refund Policy ("Policy") outlines the terms for cancellations and refunds for transactions made on our platform. By using our services or making a transaction, you agree to the terms of this Policy. If you disagree with any part of this Policy, please refrain from making purchases on our platform.

1. Cancellation Policy

• Cancellation Timeframe: Users may cancel a transaction for a full refund within 24 hours of the transaction, provided that the purchased service or item has not been used or accessed.
• How to Request a Cancellation: To initiate a cancellation, send an email to admin@DaavLagaLe.com with the following details:
  • Transaction ID or Order Details
  • Date of Purchase
  • Reason for Cancellation
• Restrictions on Cancellations: Cancellations are not permitted for services or features that have already been accessed, used, or consumed. DaavLagaLe.com reserves the right to deny cancellation requests that do not meet the criteria specified in this Policy.

2. Refund Policy

• Refund Approval Process: Refunds will be issued only after the cancellation request is verified and approved by our team. Refunds will typically be processed within 7-10 business days from the date of approval.
• Mode of Refund: Refunds will be credited to the original payment method used for the transaction. Depending on your payment provider, additional time may be required for the refund to reflect in your account.
• Deductions: Refund amounts are subject to applicable GST (Goods and Services Tax) and other deductions as per the Government of India regulations. Any processing fees associated with the original transaction may also be deducted from the refund amount.

3. Exceptions to Refunds

• Promotional Offers: Purchases made during promotional or discounted periods are non-refundable unless explicitly stated at the time of the offer.
• Non-Refundable Transactions: Certain features or services (e.g., in-game credits, non-redeemable bonuses, or one-time-use features) are non-refundable. These exceptions will be clearly stated at the time of purchase.
• Fraudulent or Breach of Terms: Refunds will not be issued in cases of suspected fraudulent activity, breach of platform terms, or misuse of services.

4. Compliance with Indian Laws

DaavLagaLe.com strictly complies with all applicable laws and regulations in India, including those governing real money gaming. GST and other statutory deductions are applicable as per the rules of the Government of India.

5. Contact Us

For any questions, concerns, or assistance related to this Policy, please reach out to us at: admin@DaavLagaLe.com

By using DaavLagaLe.com, you agree to this Cancellation and Refund Policy. We reserve the right to modify or update this Policy at any time, and such changes will be reflected on this page. Please review this Policy periodically for updates.

Effective Date: 1st September 2024